jasaqqPrivacy Policy

This page describes what we collect when you use jasaqq and how we keep that data protected. When you register an account, deposit funds, place a wager on Liga 1 or Piala AFF, or withdraw winnings via DANA, e-wallet, mobile banking, or another payment method, we process personal information in compliance with data protection laws.

We at jasaqq are committed to transparency about data handling. We do not sell your information to advertisers or marketers. Our data practices serve one purpose: to operate our sportsbook and casino platform securely, prevent fraud, comply with anti-money-laundering regulations, and provide customer support.

Our privacy safeguards are designed to earn your trust. This policy outlines what information we collect, how we use it, who we share it with, how long we keep it, and what rights you have over your data.

What We Collect When You Use jasaqq

Account Registration and Identity Data

When you create an account on jasaqq, we collect your email address, full name, date of birth, phone number, and residential address. These details are mandatory for account setup and identity verification. We also collect a government-issued ID number and, during verification, an image of your ID document itself. If you live in Jakarta, Surabaya, Bandung, Medan, or Semarang, our verification team reviews these documents as part of our KYC (Know-Your-Customer) compliance process.

We also collect proof-of-address documents (such as utility bills or bank statements). These documents are stored securely on jasaqq's servers and are not shared with external parties unless required by law enforcement or financial regulators.

Payment and Financial Data

When you deposit or withdraw on jasaqq, we collect your payment method details. If you use DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we record the transaction reference and timestamp. If you transfer via bank (mobile banking, local payment, online payment, e-wallet), we store your account number and bank details. We do not store full credit card data; payment processing is handled by our third-party payment processors, who are certified to PCI Data Security Standard (PCI-DSS) requirements.

We retain transaction records for compliance with anti-money-laundering (AML) regulations and to detect unusual activity. These records are kept for a minimum of five years, as required by financial regulations in supported jurisdictions.

Data we collect on jasaqq

Identity information: name, date of birth, address, government ID
Contact details: email, phone number
Payment data: transaction references, payment method type (not full card numbers)
Betting and gaming history: wagers placed, games played, outcomes, balance changes
Device and access logs: IP address, device type, browser, login timestamps
Support communications: emails, chat transcripts, feedback

Betting and Gaming Activity

We track all activity on jasaqq: sportsbook wagers on Liga 1, Piala Indonesia, Piala AFF, Champions League, MotoGP, badminton; live-dealer table play (blackjack, roulette, baccarat, Dragon Tiger); slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways); and esports markets (Mobile Legends, Free Fire, PUBG Mobile). We record bet amounts, odds, outcomes, winnings, and losses.

This data is used to calculate weekly cashback, verify bonus eligibility, detect fraud, and support responsible account management. We also use aggregate gaming data (anonymized and non-personally identifiable) to understand player preferences and improve our game selection.

Device and Access Information

When you access jasaqq, we collect your IP address, device type, operating system, browser version, and unique device identifiers. We log login attempts, logout events, and sessions. This helps us detect unauthorized access attempts and provide technical support if you experience issues.

Note: We use cookies and similar tracking technologies on jasaqq to maintain your session, remember your preferences, and measure site performance. You can control cookie settings in your browser.

How We Use Your Data and Who We Share It With

Our Use of Data on jasaqq

We use your data for several core purposes: account management (verifying identity, processing deposits and withdrawals), game administration (settling bets, calculating promotions like weekly cashback), fraud prevention (detecting suspicious patterns and unauthorized access), and regulatory compliance (KYC verification, AML checks, reporting to financial authorities where required by law).

We do not use your data for marketing purposes without your explicit consent. We do not sell data to third parties. We do not share your gaming history with employers, family members, or anyone outside jasaqq without your consent, except as required by court order or law enforcement.

Third-Party Processors and Data Transfers

We share your data with third parties only when necessary: payment processors (to execute deposits and withdrawals), identity verification providers (to confirm your documents), and hosting providers (to store our servers). All third-party processors sign Data Processing Agreements (DPAs) requiring them to protect your data to the same standard as jasaqq.

Our servers may sit outside your jurisdiction. If you live in Indonesia, your data may be processed or stored in servers located elsewhere in Southeast Asia or internationally. By using jasaqq, you consent to this international data transfer. We ensure that all data transfers comply with applicable data protection laws.

Data Retention on jasaqq

We retain your account data and gaming history for as long as your jasaqq account is active. After account closure, we keep records for up to seven years to comply with financial and tax regulations. Payment transaction records are retained for a minimum of five years per anti-money-laundering requirements. Identity documents are deleted once verification is confirmed, unless we are required to retain them by law.

You can request deletion of your account and associated data at any time by contacting our support team. We will process your request within 30 days, subject to legal retention obligations.

Your Rights and How to Exercise Them

You have the right to access, correct, and request deletion of your personal data on jasaqq. You can also request a copy of all data we hold about you in a portable format. To exercise these rights, contact our customer support team. We will respond to legitimate requests within 30 days.

If you believe we are processing your data unlawfully, you have the right to lodge a complaint with your local data protection authority or consumer protection agency. We cooperate fully with regulatory inquiries.

We at jasaqq take your privacy seriously. Our commitment is to collect only the data we need, store it securely, use it only for legitimate purposes, and respect your rights. If you have questions about our privacy practices, please contact our support team. We review and update this policy regularly to reflect changes in our practices and applicable laws.